ei77's Privacy Policy &
Data Protection Rules
How your personal information is collected, stored, and used — ei77 platform's complete privacy policy is described in detail here.
SSL Secured
All data is kept secure using industry-standard SSL encryption.
Safe Storage
Your personal information is stored on secure servers and protected from unauthorized access.
Transparent Policy
We clearly explain why and how your information is used.
Your Rights
You have full rights to access, correct, and delete your personal information.
Introduction & Applicability
This privacy policy ("Policy") applies to the website ei77.lat operated by ei77 ("we", "us", or "platform") and all associated services. By browsing this website, creating an account, or using any of our services, you agree to the terms of this Policy.
ei77 is a safe and reliable online entertainment platform for users in Bangladesh. We believe that protecting your personal information is a fundamental right. This Policy clearly explains what information we collect, why we collect it, and how it is used and protected.
You must be at least 21 years old to use this platform. We do not intentionally collect any information from minors.
What Information We Collect
We collect various types of information to provide services on the ei77 platform. This information falls into two main categories:
2.1 Information You Provide
When you create an account or use our services, we may collect the following information:
- Full name and identity document details
- Email address and mobile phone number
- Date of birth (for age verification)
- bKash, Nagad, or Rocket account details (for processing transactions)
- Any messages or support communications you send us
2.2 Automatically Collected Information
When you visit our website, some information is collected automatically:
- IP address and device identification details
- Browser type and version
- Operating system information
- Date and time of site access
- List of pages viewed and time spent on the site
- Referrer URL (the page you came from)
- Information from cookies and similar tracking technologies
Important: We never store your full payment method PIN, password, or secret code. Only the transaction record is kept after a transaction is completed.
Purpose of Using Information
ei77 uses your collected information for the specific purposes listed below. We never use your information for unnecessary purposes or sell it to third parties:
3.1 Providing Services
- Creating, managing, and securing your account
- Processing deposit and withdrawal transactions
- Ensuring casino and betting services
- Managing your bonuses and rewards
- Managing the VIP program and providing cashback
3.2 Identity and Age Verification
We verify your age and identity to ensure responsible gaming and to protect minors. This is an important obligation for us.
3.3 Security and Fraud Prevention
- Protecting accounts and preventing unauthorized access
- Detecting and preventing fraudulent transactions
- Maintaining site security and blocking cyber attacks
3.4 Customer Support
We use your information to respond to support requests, resolve issues, and improve service quality. Our 24/7 live chat and email support team can assist you in both Bengali and English.
3.5 Platform Development
- Analyzing and improving the user experience
- Identifying and resolving technical issues on the platform
- Planning new features and services
Cookies & Tracking Technologies
The ei77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
4.1 Essential Cookies
These cookies are necessary for the core functions of the website. They are used to maintain your login state, ensure security, and keep core services active. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to remember your preferences, such as language selection or display settings. They provide you with a personalized experience.
4.3 Analytics Cookies
These cookies collect information to analyze website usage and improve service quality. This data is entirely statistical and not personally identifiable.
You can control or delete most cookies at any time by changing your browser settings. Please note that disabling some cookies may cause certain website features to not work properly.
Information Sharing & Disclosure
ei77 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Trusted third parties that assist in operating our services — such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and security services — receive only the information necessary for their specific role and are bound by strict confidentiality agreements.
5.2 Legal Obligations
If there is a court order, a lawful request from a law enforcement agency, or any other legal requirement, we will be obligated to provide information in compliance with applicable law.
5.3 Business Restructuring
In the event of a merger, acquisition, or transfer of business assets, your information may be transferred. We will notify you in advance in such cases.
5.4 With Your Consent
Outside of the circumstances listed above, we will obtain your explicit consent before sharing your information for any other purpose.
Data Security Measures
ei77 follows industry-leading technologies and practices to protect your information. Our security framework includes:
- SSL/TLS encryption for all data transmission
- Data storage in a secure server environment
- Access controls — only authorized personnel have access to necessary information
- Regular security audits and vulnerability testing
- Automated monitoring systems for suspicious activity
- A rapid response plan in the event of a data breach
If a security incident occurs and your information is at risk, we will notify you by email as quickly as possible and provide guidance on the steps you should take.
Data Retention Period
We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
- Active account data — for as long as the account remains active
- Transaction records — for the period required by financial obligations
- After account closure — for the period required by applicable laws and regulations
- Support communications — for a reasonable period after the issue is resolved
Once the specified period ends, information is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your stored information.
8.2 Right to Correction
If any information about you is inaccurate or incomplete, let us know. We will correct it as quickly as possible.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Right to Object to Processing
You have the right to object to certain types of processing of your information. If you wish to exercise this right, please contact our support team.
8.5 How to Exercise Your Rights
To exercise any of the rights above, send a message to our support email [email protected]. We will respond to your request within a reasonable time.
Third-Party Links & Services
The ei77 platform may include services from game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. These providers have their own privacy policies, and your activity within their services may be subject to their own policies.
For use of payment services such as the bKash, Nagad, and Rocket payment gateways, the respective provider's own terms and privacy policy will apply. We are not responsible for the data protection practices of those third parties.
Protection of Minors
ei77 services are intended only for individuals aged 21 or older. We do not intentionally collect, store, or use any personal information from minors.
If we become aware that a minor has created an account on our platform or has provided personal information, we will immediately delete that information and close the associated account.
If you believe a minor is using our services, please let us know at [email protected].
Changes to the Policy
We may update this privacy policy from time to time. If there are any important changes, we will:
- Display a notice prominently on the website
- Send a notification to your registered email
- Mention the update date at the top of this page
Continuing to use the platform after the updated policy is published will indicate that you have agreed to the new policy. Therefore, it is recommended that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:
More Related Policies
Read our other policies and get a complete understanding of the ei77 platform.
Frequently Asked Questions (FAQ)
Detailed answers to the most frequently asked questions about ei77.
Read